DMC, AI & Digital Transformation SpecialistAward-Winning Outplacement Program in Malaysia

Retrenchment wasn't your choice. How it's handled can be.

We guide your affected employees to access their entitled benefits, reskill in high-demand AI skills, and walk into the job market truly prepared for their next role, at zero cost to your company.

✓  Zero cost to your company  ·  Turnkey delivery
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PERKESO Certified Training Provider (Penyedia Latihan PERKESO)PERKESO Talent Empowerment Award, Winner 202310,000+ professionals trained
Why it matters

The hidden costs of an unguided exit

How a retrenchment is handled follows your company long after the last day. 
Four risks every HR leader carries alone:

01

Brand fallout

In the age of LinkedIn and Glassdoor, one poorly-handled exit can undo years of employer branding, and quietly poison future hiring.

02

Survivor syndrome

The people who stay are watching closely. How leavers are treated shapes the trust, morale and loyalty of everyone who remains.

03

Your team becomes the complaints department

For weeks, HR fields the anger, the tears, and the endless questions about benefits and paperwork, all while running the exercise itself.

04

Compliance & ESG risk

Your people gave you their best years. A soft landing is simply right. Increasingly, it is also a visible duty-of-care story your stakeholders expect.

Retrenchment doesn't have to mean a bitter ending. It can mean a new beginning that ends in gratitude.

A structured career-transition program helps your people regroup, reskill, and move on with confidence, at no cost to you.

Who we are

Your award-winning career transition partner

DMC (Digital Marketing Consultancy Sdn Bhd) is an award-winning, PERKESO Certified Training Provider specialising in AI & digital transformation. We support companies through the entire retrenchment transition: guiding employees to secure their entitled benefits, upskilling them in high-demand AI skills, and preparing their professional profiles for the job market.

In 2023, PERKESO named DMC the winner of the MyFutureJobs Talent Empowerment Award (Private Training Provider), recognition for the work we care most about: putting Malaysians back into meaningful work.

PERKESO logoCertified Training Provider
Penyedia Latihan PERKESO
Talent Empowerment Award trophyTalent Empowerment Award
Private Training Provider · Winner 2023
DMC receiving the PERKESO MyFutureJobs Talent Empowerment Award (Private Training Provider) in 2023
PERKESO MyFutureJobs Talent Empowerment Award · Private Training Provider · Winner 2023
10,000+

Professionals trained in AI & digital marketing across corporate, public, and retrenchment  programs

10 Years

As a certified training provider, trusted by leading Malaysian and multinational employers

4 Phases

One turnkey program, from retrenchment notice to certification, with minimal lift for your HR team

Our solution

A complete career transition program for your affected employees

Three pillars, delivered end-to-end by our team, so your people leave equipped, supported, and ready for what's next.

Resume, LinkedIn & Interview Readiness

A practical pre-exit masterclass. We equip affected staff with immediate resume strategies, LinkedIn profile optimisation, interview skills coaching, and guided MYFutureJobs registration for PERKESO's national job-matching support.

Benefits Application Guidance

A dedicated briefing that helps affected employees understand their retrenchment benefits, followed by end-to-end guidance to navigate their PERKESO EIS applications smoothly, securing the monthly financial support and training approvals they're entitled to.

AI & Digital Upskilling

5-day technical courses certified by PERKESO, MBOT & SEGi College, focused entirely on ready-to-employ AI skills that modern employers are actively hiring for. Past participants consistently tell our trainers that these skills and certifications helped them stand out and get hired faster.

Our proven process

Our 4-Phase Outplacement Roadmap

Designed and delivered end to end by DMC, so your people are never left to figure things out alone. From the day notices go out to the day they are retrained and back in the workforce, every step is handled with care.

Phase 01

The Transition Briefing

When
Within 1 week of the retrenchment notice
What we deliver
A calm, clear briefing that outlines the exact support roadmap ahead: understanding retrenchment benefits under the Employment Insurance System (EIS), and what to expect from the upcoming masterclass, benefits application guidance and AI training, so every employee understands the protection and support they will be getting throughout their retrenchment journey.
→
Phase 02

The Pre-Exit Masterclass

When
1 week before the final day of employment
What we deliver
A full-day, hands-on masterclass: resume strategy, LinkedIn optimisation, interview preparation, guided MYFutureJobs registration for PERKESO job matching, and EIS application guidance for every employee, with drafts prepared and ready for submission in Phase 3.
→
Phase 03

Benefits Application Guidance

When
1st day post-exit
What we deliver
A live submission walkthrough: we remind everyone to submit on time, troubleshoot for anyone who gets stuck, and follow up directly with PERKESO's EIS officers to resolve any issue that arises, all supported by a dedicated WhatsApp group.
→
Phase 04

AI & Digital Upskilling Training

When
3rd day post-exit (upon PERKESO approval)
What we deliver
Affected staff begin their accredited training track (AI Digital Strategies) to achieve formal SEGi or MBOT AI certifications and fast-track their return to the workforce.
→
Effortless delivery

We carry the load and take the heat. At absolutely 
zero cost.

During a retrenchment, your HR team shouldn't have to carry the emotional weight of being the complaints department, the counselling hotline and the career transition desk all at once. While your team manages internal exit formalities such as clearances and packages, we step in to shoulder the rest.

From the first briefing, we redirect your departing staff's focus toward their future. By equipping them with immediate upskilling pathways, career guidance, and government benefit support, we turn a difficult exit into a supported new beginning. Your people leave feeling valued, secure, and grateful for the landing pad your company has provided.

DMC handles

  • Employee briefing sessions
  • Benefits application guidance, end to end
  • Full training delivery & materials
  • Scheduling & coordination
  • Employee questions, follow-ups & hand-holding

Your company handles

  • An introduction to affected staff
  • A venue or an online link for the briefing
  • That's it. We take it from there
The outcome

The outcomes for you and 
your people

For your affected staff

  • In-demand AI & digital skill sets employers are hiring for right now
  • Job-search ready: optimised resume and LinkedIn, a networking plan, and interview confidence
  • Renewed confidence with recognised AI certifications
  • A supported path to their next role, not a cold goodbye

For your company

  • A protected employer brand through a visibly dignified exit
  • Stronger morale among the people who stay
  • A tangible duty-of-care & ESG story for stakeholders
  • HR time back, and zero cost to your company
Questions HR leaders ask us

Frequently asked questions

How can this be zero cost to our company?+

As a PERKESO Certified Training Provider, DMC utilises approved government funding structures to support corporate restructuring exercises. By integrating our comprehensive career transition support into approved training pathways, we absorb the operational delivery costs. Your departing staff receive elite career support and industry-recognised certifications, while your company incurs zero out-of-pocket expenses.

Is this an outplacement service?+

Yes. Internationally this is known as outplacement: support an employer provides to departing employees during a workforce reduction. We call ours a Career Transition Program because that's what it feels like from your employees' side: benefits guidance, reskilling and job-market preparation, rather than just an exit process. Same discipline, delivered the Malaysian way.

Which of our employees are eligible for EIS benefits?+

Generally: employees losing their jobs through retrenchment, VSS or MSS (not resignation or dismissal for misconduct), who are Malaysian citizens or permanent residents, aged 18 to below 60, with at least 12 months of EIS contributions in the last 24 months. Eligibility and benefits are always subject to PERKESO's review. Importantly, applications must be made within 60 days of the last day of employment, which is exactly why early engagement matters.

When should we engage you?+

Ideally before notices go out, so the transition briefing can be announced together with the news. It changes the entire tone of the exercise. That said, we can step in at any stage, including after last working days, as long as affected employees are still within their 60-day application window.

Is this confidential?+

Completely. We regularly work with companies before any public announcement. Planning conversations, headcounts and timelines stay strictly between us, and we never reference client engagements publicly without written permission.

How much work is this for our HR team?+

Almost none. That's the point. You introduce us to the affected staff and provide a venue or online link for the briefing. We handle the sessions, the guidance, the training, the scheduling, and the hundreds of individual questions in between.

Are you part of PERKESO or the government?+

No. DMC (Digital Marketing Consultancy Sdn Bhd) is a private company certified by PERKESO as a training provider under the Employment Insurance System (Sistem Insurans Pekerjaan). We help your employees navigate the official process, but all approvals and benefit decisions rest with PERKESO. The official EIS portal is eis.perkeso.gov.my.

Next steps

Let's give your people a soft landing.

One confidential conversation is all it takes to see whether this fits your situation. No commitments, no cost.

Talk to Us · Free & Confidential

Prefer email? cy@dmctraininghub.com  ·  WhatsApp: 014-313 1919